News

Dear College President, On campuses across the nation, presidents like you are navigating some of the most difficult decisions of their careers just as the semester winds down and they prepare for summer. The pressing need to combat intolerable episodes of antisemitism has evolved into a polarizing conversation about government funding and academic freedom. It’s…

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High stakes moments don’t come with a warning.  You just never know when your day will bring some out-of-the-blue disruption, unforced error, or shift in public sentiment that your organization must address. But when that happens, your message becomes just as important as the issue itself. Here are three truths that can help you communicate…

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Between presidential executive orders, natural and man-made disasters, and global crises, thebarrage of news in the first weeks of 2025 has rekindled a tough question for many organizations: Should we weigh in on these events — or stay silent? Higher education has been confronting this question over the past 18 months, and there is alsoa robust…

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I was speaking recently with the founder of a successful medium-sized business shortly after we had worked together to navigate a reputational crisis which, at the moment, looked as if it could threaten the business’s future. In addressing the issue, the company leaders overcame the urge to panic. Instead, they called me, and we methodically…

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